The Challenge:
oneSource (developed initially for London Boroughs of Havering and Newham to provide shared back office support service), in conjunction with ESPO (Eastern Shires Purchasing Organisation) led the procurement of the London Collaboration Contract (LC Contract) for Temporary Worker Managed Service provision. The procurement of the LC Contract was via a further competition under the ESPO MSTAR (Managed Service for Temporary Agency Resource) framework. The challenge for oneSource was to build on the MSTAR3 framework specification to tailor an innovative, technology led solution, utilising the latest compliance and talent pool technology whilst delivering tangible savings. Stakeholder engagement was key and for the LC Contract to be a success, requiring support and input from several Boroughs across London, each with varying challenges to access and procure not only innovative managed service models but to also achieve real value for money.
The Solution:
Evolving Solutions were engaged by oneSource immediately after completing the project to design and award the national MSTAR framework. This project was to refine the specification for the London Councils Collaboration whilst keeping it flexible enough to address individual Borough’s specific needs. The London Councils solution development required further extensive market engagement with technology organisations to understand the intricacies of the offering and hosting several focus groups the London Councils. This was completed in conjunction with regular stakeholder meetings, chaired by Evolving Solutions, to help form the specification and the relevant tender documentation. This ultimately enabled us to produce and manage innovative service and technology specifications, pricing schedules, e-auction strategy, ITT documents and award criteria and process for the complex London Collaboration contract.
The Result:
oneSource and ESPO successfully launched the London Collaboration Contract available to all 33 London Boroughs. The London Collaboration contract was subsequently launched in September 2019 . The result of aggregating the spend of the London Boroughs resulted in a 24% saving on direct award prices